Customer Care

Monday to Friday, 9am to 5pm GMT

care@blueeyedthebrand.co.uk

All of our items are made available on a pre-order basis. Delivery takes up to 10 days from the date your order is placed. We appreciate your patience and support. We will contact you once your order has been despatched.

• Royal Mail Standard Delivery — 3 working days — £4.25
• Royal Mail Next Day Delivery — £5.45
• International Shipping — please contact us at care@blueeyedthebrand.co.uk

You have 14 days from the date you receive your order to return items. Please allow up to 10–14 working days (excluding bank holidays & weekends) from the date your return is delivered for our returns team to process it. You will receive an email once your refund has been issued.

We accept returns within the 14-day period as long as items are in their original condition with tags attached. Once we receive your return, you will be eligible for a refund. For items returned after 14 days, we reserve the right to issue a credit note or return the items to you.

Sizing details for each style are listed on the product page. If you need further help choosing a size, please contact us at care@blueeyedthebrand.co.uk.